2414708 - Customer Demand cannot be released: It is not possible to release Sales Order XXX item YY. Stock is not available for some items in the delivery group

SAP Knowledge Base Article - Public

2414708 - Customer Demand cannot be released: It is not possible to release Sales Order XXX item YY. Stock is not available for some items in the delivery group

Symptom

You are trying to Release Customer Demand ABC with available stock, the system throws the message:

 It is not possible to release Sales Order XXX item YY. Stock is not available for some items in the delivery group

Reproducing the Issue

  1. Go to Outbound Logistics
  2. Go to Customer Demand
  3. Search for the Customer Demand ABC
  4. Select the item YY
  5. Select Release
  6. Select With Stock Check
  7. System throws the message:

 It is not possible to release Sales Order XXX item YY. Stock is not available for some items in the delivery group

Cause

The product for the item YY has been maintained with the Availability Check Scope as Stock and released receipts in horizon for the Planning Area. Hence at the time of ATP confirmation, ATP considers stock + released receipts (this is the reason why there is the available stock).

Although when you try to Release the Customer Demand ABC With Stock Check, ATP checks if the quantity can be fulfilled against the actual stock availability in inventory (it does not consider released receipts). And since the released receipts stock has not yet come into the inventory, the demand cannot be fulfilled.

Resolution

The message is a warning message, so the Customer Demand can be released  

  1. Go to Outbound Logistics
  2. Go to Customer Demand
  3. Search for the Customer Demand ABC
  4. Select the item YY
  5. Select Release
  6. Select Without Stock Check

Keywords

KBA , AP-CR-CR , Customer Requirement , How To

Product

SAP Business ByDesign all versions