- The following error message appears when you try to log into SAP BusinessObejcts Cloud:
Dynamic user creation failed (username=XYZ). Reason was: Invalid SAML provider name: line 1 col 62 (at pos 61)
Assertion did not contain a valid MessageID.
- Newly created users cannot log in and this message may also appear:
"StatusCode in ResponseMessage != OK; please refer to the database trace for more information" error message.
- Issue is only reproducible using URL type: https://epmprod<InstanceNum><Account>.hana.ondemand.com/t/<TenantNumber>
- Using the simplified URL works: https://<Customer>.<Region>.sapbusinessobjects.cloud
- Previously created users are working and can log in using any URL.
- Deleting the browser cache does not solve the error.
- SAP BusinessObjects Cloud 2017.9.3
Reproducing the Issue
- Add a new user in your SAP BusinessObjects Cloud environment.
- Newly added user can log in using Simplified/Simple URL: https://<Customer>.<Region>.sapbusinessobjects.cloud
- Login does not work using URL type: https://epmprod<InstanceNum><Account>.hana.ondemand.com/t/<TenantNumber>
The behavior is by design.
The simplified / simple URL can only be used.
- Help resources
- Help portal
- SAP community network ( Questions & Answers / Direct Link to Create Question / Blogs )
- SAP community wiki
- Ideaplace forum ( for enhancement requests & new features )
- Video tutorials
- Videos by topic areas: ( Overview, What's New, Models and Connections, Stories, SAP Digital Boardroom, Planning, Predictive, Collaboration, Administration )
- Training events
- Past event recordings
- New user handbook
- How to connect to on-premise data
- Introducing SAP BusinessObjects Cloud: BI and Planning (SAP Press book)
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