SAP Knowledge Base Article - Public

2414339 - Dropdown/ Picklist displays "Loading..."

Symptom

On my browser drop down is not loading the data although last line is saying "Loading..."

 

Reproducing the Issue

edit / click on any dropdown , and  scroll down until "Loading..." appears ....there should be more entries than displayed.

in this example the user is trying to edit/open the drepdown list for the "functional area" in Job Info Portlet

Please note the example below is on IE, but the issue may be replicated on all browsers.

2017-01-12_08-36-44.jpg

 

 

Cause

The zoom may be more or less than 100%

the below example are taken from Chrome

<100%

2017-01-12_07-59-29.jpg

 

>100%

2017-01-12_08-02-01.jpg

Resolution

Please check if the browser zoom is set to more or less than 100%

if that is the case, please adjust the zoom to 100%

2017-01-12_08-02-45.jpg

 

if the above does not help please don't hesitate to contact SAP/Successfactors support.

Keywords

Browser Dropdown plicklist Display Loading , KBA , LOD-SF-EC-JOB , Job Information , Problem

Product

SAP SuccessFactors HCM Core 1608