2414284 - ONB: SF Integration error on completion of PHV - Candidate Info object is not found.

SAP Knowledge Base Article - Public

2414284 - ONB: SF Integration error on completion of PHV - Candidate Info object is not found.

Symptom

 After the activity gets created, Complete NES and check error in Audit trail of the candidate.

 

Failed to send data to SF: The remote server returned an error: (500) Internal Server Error. Candidate Info object is not found. Cannot proceed with Post PHV. Returning errors

Cause

"Enable External ATS-ONB-EC Integration" was disabled.

Resolution

Enable "Enable External ATS-ONB-EC Integration" in Provisisoning under Company Settings

Keywords

KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors HCM Core 1611