2414253 - Logging into Roambi when choosing 'EU' data center

SAP Knowledge Base Article - Public

2414253 - Logging into Roambi when choosing 'EU' data center

Symptom

When registering for a Roambi account online, you now have the option to choose an EU data center where you want your data/reports to reside:

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When choosing the 'EU' data center, you must remember the URL(s) to login with, otherwise you will experience an error. 

Environment

SAP BusinessObjects Roambi Cloud

Resolution

If 'EU' was selected as the data center of choice, please access the online SAP BusinessObjects Roambi Publisher using the following URL:

https://eu.roambi.com/login

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If you have registered choosing the EU data center then attempt to login to the standard 'https://business.roambi.com/login', you will receive the following error:
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To add your Roambi org 'manually' from your mobile device, you will need to 'Connect to Enterprise Server':

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On the next screen, please enter the following URL:

https://eu.roambi.com

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On the next screen, simply enter your credentials:
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Keywords

Roambi Invalid Username or Password Cannot Login Reset , KBA , BI-ROM-CLD-SRC , Roambi Cloud Service , How To

Product

SAP Roambi Cloud all versions