When populatling the electronic signature details, the user name details are encrypted.
SuccessFactors Learning Management System (LMS) - All Supported Versions
This is expected behaviour currently with LMS.
There is a community post opened requesting that the user name details be unencrypted. Please add to this request or submit an enhancemnet request which will be reviewed by Product Management team.
Electronic signature; Electronic signature username; username encrypted; , KBA , LOD-SF-LMS-ADM , Admin Tools , LOD-SF-LMS , SuccessFactors Learning , Problem