How to remove a User from the headcount in Training Planner
SuccessFactors Learning Management System (LMS) - All Supported Versions
Reproducing the Issue
- To check what users are in the headcount of a specific organisation, an admin must navigate to Admin --> Users --> Organisations --> Search --> Users.
- When the Admin gets to the relevant organisation they can see what users are in the headcount of the Training Planner.
To remove the User from the organisation, the Admin must navigate to the User Profile. Admin --> Users. Here the Admin can remove the organisation associated with the User.
Once the Organisation is removed from the User Profile they will no longer be associated with this organisation and therefore will not appear in the Headcount in the Training Planner.
Training Planner; Headcount; Organisation; remove user; , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , How To