SAP Knowledge Base Article - Public

2413332 - To remove User from Headcount in Training Planner

Symptom

How to remove a User from the headcount in Training Planner 

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Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. To check what users are in the headcount of a specific organisation, an admin must navigate to Admin --> Users --> Organisations --> Search --> Users.
  2. When the Admin gets to the relevant organisation they can see what users are in the headcount of the Training Planner.

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Resolution

To remove the User from the organisation, the Admin must navigate to the User Profile. Admin --> Users. Here the Admin can remove the organisation associated with the User.

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Once the Organisation is removed from the User Profile they will no longer be associated with this organisation and therefore will not appear in the Headcount in the Training Planner.

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Keywords

Training Planner; Headcount; Organisation; remove user; , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , How To

Product

SAP SuccessFactors Learning all versions