Symptom
User unable to login to LMS as he gets the below validation error message:
Environment
Successfactors LMS
Learning Management System
Resolution
Please contact your system adminstrator to unlock the acocunt.
Admins can login as LMS adminstrators and follow the below steps:
1. Navigate to Users and search for the user who is locked.
2. Click on View All sections and in the Reset Password section update the locked status to No.
Now users will be able to reset the password.
Keywords
Locked User
User account is locked
Unable to Login
, KBA , LOD-SF-LMS , Learning Management System , How To
Product
SAP SuccessFactors Learning all versions