SAP Knowledge Base Article - Public

2412707 - File attachment size exceeds the maximum allowed

Symptom

Is there a way to increase attachment size?

Error: File attachment size exceeds the maximum allowed

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Resolution

To increase the maximum size for an attachments:

  1. Login as LMS admin and navigate to System Admin > Configuration > System Configuration > Attachment
  2. When in Edit mode, search for maximumSizePerAttachmentKB:

# The maximum size of a single attachment in KB. 1KB=100024 bytes
maximumSizePerAttachmentKB=25000000

    3. Change attachment size as appropriate and Apply Changes.

In the example above, the maximuim size for an attachment is now set to 25MB. Please be mindful of not setting this limit to a value which is unreasonable as it may cause issue when trying to either send an email with a large attachment, or there may be a limit on the size of an attachment the receiver is allowed to accept.

Keywords

file attachment, size exceeds, maximum file size, maximumSizePerAttachmentKB, Attachment, maximum size of a single attachment , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning all versions