2412656 - Period End Processing not created for few users

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2412656 - Period End Processing not created for few users

Symptom

Period End Processing balance was not created for some employees

Replication:  Login as nag Go to Employee Profile Search for Zain.Tahir Go to Time Off>Administer Time>Time Account

He doesn’t have a Period-End Processing entry.  However, for some employees, the period-end processing has been created successfully.

If you go to Admin Centre>Manage Data>Time Account Type>Annual Leave, the PEP rule is selected. 

Error "You cannot close the account because it contains employee times with status Pending."

Environment

SuccessFactors

EmployeeCentral

Time Off

Reproducing the Issue

1. Run the Period end processing rule for previous year time account.

2. Verify the job response if the job fails with errors.

Resolution

If the period end processing for the users failed with error: "You cannot close the account because it contains employee times with status Pending.", it means that these employees have leave status with Pending status.

Please either approve or cancel them and then run period end processing.

See Also

KBA Error received during Period End Processing execution

Keywords

SuccessFactors EmployeeCentral Time Off , KBA , period end processing error , you cannot close the account , employee central , successfactors , time off , LOD-SF-EC-TIM , Time-Off , Problem

Product

SAP SuccessFactors HCM Core all versions