2411618 - How to complete a Reverification Activity for a termed candidate - Onboarding

SAP Knowledge Base Article - Public

2411618 - How to complete a Reverification Activity for a termed candidate - Onboarding

Symptom

  • In the re-verification work queue an activity exist for a termed candidate.
  • Need to know how to complete the activity in the work queue.

Environment

  • SAP SuccessFactors Onboarding
  • Onboarding Reverification Process work queue.

Reproducing the Issue

  • Re-verification activities are appearing in the work queue for termed candidates and need to be completed.

Cause

  • Activities are still in the work queue because the candidates are termed and there is not a process in the system to close these activities.

Resolution

  1. If you have re-verification activities in your work queue for any termed candidates and you would like them removed from the work queue please follow the suggested steps.
  2. Delete the activity from the work queue.
  3. Place a copy of this in your document center for your records that the candidate was termed.
  4. Go to the Community Center and enter this as an enhancement request since there is currently not a way to indicate from the system that the candidate was termed.

Keywords

  • Reverification Process
  • Terminated Candidate
  • Onboarding
  • Re-verification Process
, KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , How To

Product

SAP SuccessFactors Onboarding all versions