SAP Knowledge Base Article - Public

2411246 - Auto Enrollment of Insurance fails due to Eligibility rule

Symptom

  • Insurance benefit is set for Auto Enrollment
  • Eligibility for Coverage rule seems correct but benefit does not show on running Benefit Auto Enrollment job

Environment

Employee Central - Benefits

Reproducing the Issue

  • Frame an eligibility rule and attach to Insurance plan
  • Set the insurance benefit to Auto Enrollment
  • On running Benefit Auto Enrollment job, we do not see eligible employee enrolled to benefit

Rule is attached in insurance plan as below:

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Cause

The Rule for Eligiblity for coverage is framed on base object Benefit

Resolution

The Base object associated in the Insurance Plan should have base object as Insurance Plan:

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Keywords

Benefit Auto Enrollment Insurance plan Eligibility for coverage   , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC , Employee Central , LOD-SF-EC-RUL , Business Rules & Event Derivation , How To

Product

SAP SuccessFactors HCM Core 1611