SAP Knowledge Base Article - Public

2409421 - Marathi UTF-8 Unicode character incorrectly displayed in PDF version of custom LMS report

Symptom

Marathi UTF-8 Unicode character incorrectly displayed in PDF version of custom LMS report

 

Environment

  • SAP SuccessFactors
  • Learning Management System (LMS)

Reproducing the Issue

  1. Add the Marathi word for "Schedule" (वेळापत्रक) into an LMS Report
  2. Run the report and output to PDF
  3. Note that the second to last character is rendered incorrectly
    1. RenderingIssue.png
  4. Copying the word from the PDF and pasting into MS Word or a text editor shows the correct symbols
  5. Output to other forms (csv or html) displays the correct symbols as well, issue is only with PDF output

Resolution

Unfortunately our Product Team is unable to correct issues with custom reports

Workaround:

  • Add the word as a label and enter the label into the report rather than entering the text directly
  • This will allow the Report to render the text correctly when saved to PDF

Keywords

SF SuccessFactors Success Factors LMS Learning Management System marathi unicode utf-8 utf8 utf 8 schedule foreign word character display show incorrect wrong not correct PDF report text word character symbol LRN-14779 , KBA , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SuccessFactors Learning 1508