2409416 - Time stamp error when clicking Edit on Forms - Onboarding

SAP Knowledge Base Article - Public

2409416 - Time stamp error when clicking Edit on Forms - Onboarding

Symptom

Timestamp error when you click on Edit on PDF Forms

Environment

Sucessfactors Onboarding Module

Reproducing the Issue

1.) Login to Onboarding

2.) Go to Reference Files > Forms

3.) Click on the Form affected the click Edit

4.) You'll get a timestamp error

insight KBA.jpg

Cause

Form Code is exceeding 100 Characters

Resolution

If you have access to Super Admin, please follow these steps below. If not open Cloud Support Ticket.

 

1.) Go to Super Admin

2.) Company ID > Forms > Select the Form

3.) Check the Form Code if it exceeds 100 Characters

4.) if it is exceeding 100 Characters you can edit it by going to Onboarding > Settings > PDF Forms > Code

5.) Or you can delete it and reupload it again

 

To Cloud Support Team please see the Internal Memo

 

Keywords

PDF Forms Timestamp error Reference File Forms , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Onboarding 1611