Symptom
Timestamp error when you click on Edit on PDF Forms
Environment
Sucessfactors Onboarding Module
Reproducing the Issue
1.) Login to Onboarding
2.) Go to Reference Files > Forms
3.) Click on the Form affected the click Edit
4.) You'll get a timestamp error
Cause
Form Code is exceeding 100 Characters
Resolution
If you have access to Super Admin, please follow these steps below. If not open Cloud Support Ticket.
1.) Go to Super Admin
2.) Company ID > Forms > Select the Form
3.) Check the Form Code if it exceeds 100 Characters
4.) if it is exceeding 100 Characters you can edit it by going to Onboarding > Settings > PDF Forms > Code
5.) Or you can delete it and reupload it again
To Cloud Support Team please see the Internal Memo
Keywords
PDF Forms Timestamp error Reference File Forms , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem