SAP Knowledge Base Article - Public

2409380 - Error Message: Postal code must have the length

Symptom

Cannot create Project Invoice Requests for a Project with Sales order created against the Account  of Country South korea cause an error message occurs regarding the Postal code

Reproducing the Issue

  1. Go to Project Management Work center
  2. Go to Projects view
  3. Find  relavent Project
  4. Choose the Icon next to Project number and select Create Manual Project Invoice Request
  5. Press Next untill you get to step 3 Define Invoice Items
  6. In the Items tab, select Add Row

     You will get the above errror

Cause

From August 2015 Country South Korean Postal code must have the length of 5 only

Resolution

Follow below Steps to Change Postal code in Address of Account of Sales Order in respective Project

  1. Go to Sales Order work center
  2. Select Sales Order pertaining to the Project
  3. Select the Account  then select view all
  4. Navigate  to Communications tab, go to Address Sub tab
  5. Select the relavent address and change the Postal code to 5 digits and Save

Keywords

KBA , AP-PRO , Project Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711