SAP Knowledge Base Article - Public

2409368 - LMS: Instructor unable to Record Completion on Past Classes

Symptom

Record completion button is not available under users tab from past classes.

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Environment

Successfactors Learning Management System (LMS) - b1611 and later versions

Reproducing the Issue

1. From My Classes tab> Past Classes.

2. Select a class then users tab.

3. Select a user.

Expectation: Record Completion button should be available beside Send Email button.

Cause

As per JIRA LRN-15964, there is a change on the user interface as part of the 1611 release.

Resolution

1. From users tab> select dropdown option for "Not Recorded Learning".

2. Record completion button becomes available.

 

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Keywords

record completion button, record learning, instructor cannot record learning , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning 1611