There is strange behavior for AICC wrapper content on Android Device.
- The system will display the open document link and AICC wrapper together.
- After clicking open document, the AICC wrapper disappeared.
This is not the same behavior on iOS device. Please advise if there is anything wrong with the setting or this is expected behavior.
If so, when will this be fixed since this is not logically sequence for users.
SAP SF Learning Management System
Actually this is an android behavior reason of which is not known to us - as soon as you open any pdf even in a browser (google chrome for instance), it will open the pdf in a pdf viewer which is unlike of IOS devices.
The same behavior you are experiencing here in case of wrapper as soon you click agree on the aicc wrapper, in android system it launches the pdf in a pdf viewer and hence the AICC wrapper disappeared.
This is not the problem with the system but android handing pdf.
AICC wrapper on Android device , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem