SAP Knowledge Base Article - Public

2409028 - People profile : Portrait/Square photo option not working

Symptom

  • Photo won't change after selecting either portrait or square option when you edit your Employee Profile Photo in People Profile.
  • The photo appears in portrait format in preview in People Profile Page. But once saved as a .pdf file, appears as square.

 

Environment

  • SAP SuccessFactors Employee Profile
  • People Profile 3
  • Edit Photo

Reproducing the Issue

  1. Go to People Profile Page
  2. Select Header --> Edit Profile Picture
  3. Select Square or Portrait, it appears that changes aren't saved.

To Save or Print as a .PDF

  1. Take Action->Print/PDF->Preview->Save as PDF.
  2. Check the photo in saved PDF

Square_Portrait3.png

 

Cause

  • The pdf generator doesn't support rounded photo.

Resolution

  • This is expected behavior. The Square/Portrait is developed for preview but not for printing and/or saving as a .pdf

Keywords

PP3 photos, portrait or square not working, people profile photos saved as pdf , KBA , LOD-SF-EP-PP3 , People Profile , Problem

Product

SAP SuccessFactors HCM Suite all versions