SAP Knowledge Base Article - Public

2408916 - Alert and Notifications not triggered

Symptom

Alert and Notifications are not triggered

Per initial review- the rule, workflow, employee data and job are fine

If we get the logs from business rule execution log, we see error such as: No context object found to execute SET action

Environment

Employee Central - Alerts and Notifications

Reproducing the Issue

  • Make changes to employee data and run the EC Alerts and Notification job

  • The notifications are not sent and alerts are not triggered

Cause

Goto business rule execution log and you can see only the else part in the rule is failing

The log says as: No context object found to do SET action

If we go through the logs, we will get to know in what context the error occured, an example log:

No context object found to execute SET action (property=alert.wfConfig, base=workPermitInfo...

In above line, the context is with alert paramter

Resolution

As per the workflows implementation guide, we are supposed to use exact parameters as illustrated

These are case sensitive and hence configuring Alert as alert caused issue in this particular example

Snapshot from implementation guide:

Capture.JPG

Names/Codes inside highlighted box should be exactly as mentioned and matching in case used

See Also

Section 9.3: Defining an Alert rule of Workflow implementation guide available at http://help.sap.com/hr_ec

Keywords

No context object found to execute SET action Alert and notification not triggered Rule context alert , KBA , LOD-SF-EC-ALR , EC Alerts & Notifications , LOD-SF-EC , Employee Central , How To

Product

SAP SuccessFactors HCM Core 1611