Document Generation is enabled and RBP is properly set. However, in ESS and MSS, the format is defaulted to "PDF" and unable to select "Word Document" type.
SAP SuccessFactors - Employee Central
Reproducing the Issue
Steps to Reproduce:
1. Login to an instance where Document Generation & PP3 are configured as Admin.
2. Navigate to Employee File page of any employee, click on Take Action >Generate Document
Actual Result: "Type" field is missing. We're unable to select "Word Document". The document generated is only in PDF format.
"Type" field is not to be availble in ESS and MSS scenarios. This is an expected behavior. By default, all ESS and MSS documents are in PDF format.
Administartors with proper access can generate documents in Word format.
Document Generation, ECT-47025
Document Generation Format, Word Document Generate document pdf cannot download documents in word format , KBA , LOD-SF-EC-DOC , Document Generation , Problem