2408721 - Missing CSRF Token

SAP Knowledge Base Article - Public

2408721 - Missing CSRF Token

Symptom

Hello, The following message appears after clicking the "Back" button during the manager approval process.

"Missing CSFR Token for URI request: /user/common/scheduleOfferingDetailsLinkController.do"

Environment

Learning Management System (LMS)

Reproducing the Issue

  1. start Manager Approval Process
  2. Click Back Button during the approval steps
  3. Error

Cause

CSRF error can appear when CSRF Token is missing in the request header, It can happen for multiple reasons including issue with some specific browser versions, page loading taking time etc.

Resolution

It has to be fixed by engineering on a case to case basis for each of the reported instances if replicable consistently.

We would either need to access to environment wherethe issue is  happening consistently or network traces.

See Also

To collect Nework traces please see:

IE:

https://launchpad.support.sap.com/#/notes/2156650

https://launchpad.support.sap.com/#/notes/2267012

Firefox:

https://launchpad.support.sap.com/#/notes/2269682

Chrome:

https://launchpad.support.sap.com/#/notes/2272657

Keywords

Missing CSRF Token , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning 1611