SAP Knowledge Base Article - Public

2408332 - Not able to add new users in SAP Analytics Cloud


Not able to add new users in SAP Analytics Cloud (SAC) as the save button is disabled.


  • SAP Analytics Cloud

Reproducing the Issue

  1. Connect to your SAP Analytics Cloud system.
  2. Select "Security > Users" from the Main Menu.
  3. Click the "New" icon.
  4. Fill in the required fields and notice that the "Save" icon is still disabled.


USER ID contains an unsupported character


Ensure that the USER ID only contains "uppercase letters, digits, underscores, hash marks, and ampersands" per section Creating New Users.

See Also

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SAP Analytics Cloud 1.0