2408332 - Not able to add new users in SAP BusinessObjects Cloud

SAP Knowledge Base Article - Public

2408332 - Not able to add new users in SAP BusinessObjects Cloud

Symptom

Not able to add new users in SAP BusinessObjects Cloud as save button is disabled.

Environment

  • SAP BusinessObjects Cloud

Reproducing the Issue

  1. Connect to your SAP BusinessObjects Cloud Tenant
  2. Select "Security > Users" from the Main Menu
  3. Click the "New" icon
  4. Fill in the required fields and notice that the "Save" icon is still disabled

Cause

USER ID contains an unsupported character

Resolution

Ensure that USER ID only contains "uppercase letters, digits, underscores, hash marks, and ampersands" per section "Creating New Users" of the help at:

https://uacp2.hana.ondemand.com/doc/00f68c2e08b941f081002fd3691d86a7/release/en-US/e21046bbe4924522b059a1e135fee528.html

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, add, create, new, login, user, account , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0