SAP Knowledge Base Article - Public

2408332 - Not able to add new users in SAP Analytics Cloud

Symptom

Not able to add new users in SAP Analytics Cloud (SAC) as the save button is disabled.

Environment

  • SAP Analytics Cloud

Reproducing the Issue

  1. Connect to your SAP Analytics Cloud system.
  2. Select "Security > Users" from the Main Menu.
  3. Click the "New" icon.
  4. Fill in the required fields and notice that the "Save" icon is still disabled.

Cause

USER ID contains an unsupported character

Resolution

Ensure that the USER ID only contains "uppercase letters, digits, underscores, hash marks, and ampersands" per section Creating New Users.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, add, create, new, login, user, account , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0