2408291 - How Maintain Service Category in Different Languages

SAP Knowledge Base Article - Public

2408291 - How Maintain Service Category in Different Languages

Symptom

Your Business requires to maintain Service Category in different Languages for Example: English, Spanish, French

Resolution

You will need to translate every Category into a desired Language, the system will not translate the categories automatically. This would result in a blank Service Category in a Ticket for example in case you are in logging in a Language that does not translated.

You can translate every Service Category before publishing, but in case you have one published already, you can create one version using the same Structure published, just select the line and click New> Version in Background.

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP LE APPL.PLATFORM 1611 ; SAP LE APPL.PLATFORM 1708