2407822 - RMK Dashboard – Map functionality keeps Initializing – Recruiting Marketing

SAP Knowledge Base Article - Public

2407822 - RMK Dashboard – Map functionality keeps Initializing – Recruiting Marketing

Symptom

RMK Dashboard has a Map feature that displays Visitors, Applicants and Members by location on a global map. Users may experience a never-ending “Initializing” message when trying to use this feature.

Environment

SuccessFactors Recruiting Marketing (RMK) - All versions - using Google Chrome browser

Reproducing the Issue

The Map functionality "Initializing" issue can be reproduced on any of the methods below:

  • RMK Dashboard > Visitors > Map > Define filter criteria > Go
  • RMK Dashboard > Members > Map > Define filter criteria > Go
  • RMK Dashboard > Applicants > Map > Define filter criteria > Go

 

The never-ending initializing screen looks like the screenshot below:

1.jpg

Resolution

Google Chrome is not capable of completely loading the Map in RMK Dashboard. This is a known system limitation. In order to be able to properly use the Map functionality, please execute it by using either Internet Explorer or Mozilla Firefox.

When properly initialized, the Map functionality will look like the screenshot below:

2.jpg

Keywords

  • Recruiting Dashboard
  • Map functionality
  • Never-ending Initializing wheel
, KBA , LOD-SF-RMK , Recruiting Marketing , Problem

Product

SAP SuccessFactors Recruiting all versions