SAP Knowledge Base Article - Public

2407713 - Text from User Created Account settings is not applied when user registers through external site


  • Admin performs some modifications for text in SystemAdmin> Configuration> User Created Account> User Created Account Introduction and Success Message
  • this is text displayed to user once he/she logs in to LMS as a user and click link NewUser?


  • User tries to register through external site but the text he can see differs from the one set above


Learning Management System (LMS)

Reproducing the Issue

  1. As admin navigate to systemAdmin > configuration > user created account
  2. perform some modifications for user created account success message and introduction message
  3. save your modifications
  4. as a user navigate to external site and try to register yourself
  5. text you will see on this page is different as the one modified by admin



  • System Admin > Application Admin > Sites > Select your site > User-Created Account, to define site specific pages
  • You define the default values for this page in System Admin > Configuration > User-Created Accounts
  • When you click Restore Defaults, the system goes back to the configuration you defined there.

Additionnally you can edit labels for external sites:

References> Geography labels and change the text on the locale tab

  • instruction.UserCreatedAccount.ApprovalRequired.IntroductionMessage1
  • instruction.UserCreatedAccount.ApprovalRequired.IntroductionMessage2
  • instruction.passwordvalidation.PasswordLengthRuleHint
  • instruction.UserManagement.PasswordPolicy
  • header.Site.AccountInformation
  • header.Site.ContactInformation
  • header.Site.EmployeeInformation
  • label.UserID
  • label.Password
  • label.ReEnterPassword
  • label.SecurityQuestion
  • label.SecurityAnswer
  • label.ReEnterSecurityAnswer
  • label.FirstName
  • label.LastName
  • label.MiddleInitial
  • label.EmailAddress
  • label.ConfirmEmailAddress
  • label.Country
  • label.CompanyName


SAP, SF, SuccessFactors, Learning, LMS, user created account introduction message, user created account success message, External sites , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem


SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SuccessFactors Learning 1508