2407291 - Admin delegated workflow not going to Delegatee

SAP Knowledge Base Article - Public

2407291 - Admin delegated workflow not going to Delegatee

Symptom

Auto delegated workflow is not going to delegatee and stays with approver itself

Environment

Employee central - Workflow Delegation

Reproducing the Issue

1. Login as Admin

2. Goto Manage Data> create Auto delegate Config > assign Auto delegation to any approver

3. Login as random employee and raise the workflow

4. Workflow is still with approver and is not auto delegated to delegateee

Cause

The Approver from whom the workflow should go to delegatee is missing below permisison:

Manage User> Allow Auto Delegation (Target population required)

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Resolution

The Approver from whom the workflow is redirected to Delegatee should have 'Allow Auto Delegation' permission.

Goto permisison role for Approver and provide him permmission as below:

Manage User> Allow Auto Delegation

 

The same has been mentioned in section 4.1 of the Workflow impementation guide:

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Keywords

KBA , LOD-SF-EC-WFL , Workflow & Trigger (Rules & XML) , LOD-SF-EC , Employee Central , LOD-SF-EC-RBP , Roles & Permissions , How To

Product

SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611