SAP Knowledge Base Article - Public

2406649 - Writing Assistant button is not showing in the form

Symptom

Writing Assistant is enabled in Provisioing and in Form Template Settings. However, when users open the form, the Writing Assistance button is still missing in the comments.

Environment

  • Performance Management

Cause

If you are not using Rich text editor in the form template, the writing assistance will not show in the form. At this time, we do not support writing assistant for comments in plain text.

Resolution

In order to show the Writing Assistant button, please enable Rich text editor in your forms. To enable this feature, please navigate to Admin Center > Performance Management Feature Settings > Rich text editor for PM and 360.

In case you cannot see the option Performance Management Feature Settings under Performance Management, please refer to the article below on how to enable this option:

2325972 - How to enable Performance Management Feature Settings

See Also

2086614 - Writing Assistant & Coaching Advisor For Competencies & Behaviors - Competencies

Keywords

writing assistant, missing writing assistant , KBA , LOD-SF-PM , Performance Management , Problem

Product

SAP SuccessFactors HCM Core all versions