2406328 - External Participant Can't Access 360 Form

SAP Knowledge Base Article - Public

2406328 - External Participant Can't Access 360 Form

Symptom

External participants can not access 360 form via link in email. Warning message occurred.

Environment

HCM Core Bizx Platform

360 Multi Rater

Reproducing the Issue

1.External participant received 360 External Participant Evaluation Notice like ‘Please be advised that the document 360 Degree / Multi-Rater Review for XXX has been created is now available for your review. Please select one of the below actions to indicate your participation: Accept or Decline’.

2.External participant cannot access 360 form after clicking ‘Accept’. Warning message appeared on page.

 Message: You have already recorded your response or the form is no longer active. 

360.PNG

Cause

It’s not an error. It just means this user has submitted 360 form, there's no need to submit the form again. 

Keywords

360 form; external participant; Credentials; invalid;  , KBA , LOD-SF-PM-360 , 360 Reviews , Problem

Product

SAP SuccessFactors HCM Core 1611