2406085 - Export of Advanced Reports from ORD to XLS/XLSX not working

SAP Knowledge Base Article - Public

2406085 - Export of Advanced Reports from ORD to XLS/XLSX not working

Symptom

  • When trying to export reports in ORD to XLS/XLSX the system gives the error message "Runtime Failure" 

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Environment

  • Online Report Designer (ORD)

  • HCM SUCCESSFACTOR ALL VERSION

Reproducing the Issue

  1. Log into analytics and select & open a report
  2. When the report has been loaded, click on the Excel-logo in the upper left corner of the report and select 'XLS' or 'XLSX'
  3. On the left side you'll find the background export under the folder "Report Distributor Downloads". After a few moments, the yellow light will change into red.
  4. If you click on it, the status says: Runtime failure.

Cause

  • The customer does not have a WFA cube

Resolution

  1. Select Admin Centre -> Reporting and Analytics -> Manage Workforce Analytics
  2. Turn off the "Measure and Dimension Permissions"

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Keywords

ORD, Export XLS, Runtime Failure , KBA , LOD-SF-ANA-ODS , Advanced Reporting , Problem

Product

SAP SuccessFactors HCM Core 1605