2406081 - When Slot reservation seats exceed Maximum Registration number of Scheduled Offering

SAP Knowledge Base Article - Public

2406081 - When Slot reservation seats exceed Maximum Registration number of Scheduled Offering

Symptom

What will happen when Slot reservation seats exceed the Maximum Registration number of Scheduled Offering?

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Create a scheduled offering, set Maximum Registration = 2
  2. Scheduled Offering Details > Registration tab > Click Add Slots
  3. Select an Organization, set the reserved seats to 4, click Save
  4. A warning dialog show up, but we can click Yes to continue
  5. Login as user to register to the Scheduled Offering:

If the user is belonging to the organization for which slots is reserved, he will see Waitlist button + Available seats=2
If the user is NOT belonging to the organization for which slots is reserved, he will only see Waitlist button + Available seats=0

Cause

This is working as designed. Admin can supersede the limit set.

However on the user side they will see a "Waitlist" button.

It's currently an expected behavior.

Resolution

Currently system allow admin to Add slot for a SO and set reserved seats > Maximum Registration number.

And under such circumstance, all users (inside or outside the Org) will see a "Waitlist" button when self-registration, but they are not able to register to the SO.

Keywords

slot, reservation, exceed, maximum, number, Scheduled Offering , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , How To

Product

SAP SuccessFactors Learning all versions