SAP Knowledge Base Article - Public

2405989 - External users created via Learning site not displayed as 'External users' in Manage Users

Symptom

Why is External users created via LMS not displaying in Manage Users?

Environment

SuccessFactors: BizX Platform

Resolution

  • Manage User isn't available now for external user. 
  • In Manage users,  the checkbox 'Show external user' is not designed for learning users but for 360 users.

Keywords

External users, Learning external users, LMS external users, External learning users , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , Problem

Product

SAP SuccessFactors HCM Core 1611