2405415 - SAP Jam Lighbox Feature Explained

SAP Knowledge Base Article - Public

2405415 - SAP Jam Lighbox Feature Explained

Symptom

SAP Jam Lighbox Feature Explained

Resolution

The lightbox is a user-interface mechanism that helps a user open a piece of content (eg. wiki, blog, document) in a simulated “pop-up”, then close it quickly to continue without losing the previous context, such as viewing the overview page and browsing the Jam feeds.  

 

Jam opens most content in a lightbox when user clicks on the content on the overview page or in the feeds.  

Exceptions are questions, ideas, discussions, tasks, events, polls, videos, and business records, which always open with a full page refresh without the lightbox.

 

The lightbox behavior is determined by Jam automatically, and not configurable by the admin or the end-user.   

You can’t control the behavior by forcefully including or excluding the “?lightbox=true” in the URL.  Jam decides which context the lightbox applies.

 

Keywords

SAP Jam Lighbox Feature Explained , KBA , LOD-SF-JAM-ADM , Administrator Request , Problem

Product

SAP Jam Collaboration 1608