2405218 - PMv12 - Supporting Information Pod/Button not showing form's overall rating

SAP Knowledge Base Article - Public

2405218 - PMv12 - Supporting Information Pod/Button not showing form's overall rating

Symptom

  • You have enabled Supporting Information Pod/Button to display form's overall score under Admin Center> Manage Templates> Advanced Settings> Button Permissions and you are still unable to see this feature.

Environment

  • Performance Form;
  • Manage Templates;
  • Performance Management;
  • Support Pod Button.

Cause

  • Basically, to see the overall score pod the user should have permission to rate the items for all the sections.
  • For example, if the rating field is hidden for any one of the section, the overall score will not display on the Support Pod.

Resolution

  •  Please review and make changes in you template to give write access to rating permission for Employee or any role in all the sections of the form to view the overall score pod.

Keywords

  • Support/button pod not showing;
  • I can't see support pob/button;
  • No ratings under support/button;
  • Supporting Pod/button not working.
, KBA , LOD-SF-PM , Performance Management , Problem

Product

SAP SuccessFactors HCM Suite all versions