Symptom
Customer is experiencing a warning message whenever a user starts an online item where there is a later revision available.
As their users need to read the old revision as well as the new revision, this error message is really confusing for them and needs to be hidden in their LMS instance.
Is there any configuration available to hide this warning message?
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Environment
SAP SuccessFactors Learning
Resolution
Currently, that is the expected behavior for the item revision functionality.
The item revision functionality was made to create a new improvement or new content from an old revision. In this case, you would like the user to take the old revision as well as the new one.
How it should be done for a correct function of the item revision, as a suggestion, it would be to add the old information on the new item + the new improved or new information added on the new revision and remove the old items, so the users are forced to take this new revision item. Then, inactive the old item.
You may propose to have this functionality modified in future versions of the LMS by posting your suggestion into the Idea Submission tool. Please refer to KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products to submit an enhancement request.
Keywords
warning, message, item, revision, new, course, open, box, There is a new revision available for this item , KBA , LOD-SF-LMS-ITE , Items , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CNT , Content , Product Enhancement