When you are migrating Business Roles, system throws below error message:
Service call failed; report an incident
Reproducing the Issue
1. Go to Business Configuration work center
2. Select Implementation Projects view or Overview.
3. Search and Open the migration activity Migration of Leads
4. Execute Migration for the respective Migration File
You have not filled ERP/CRM Indicator in the migration template is a mandatory field and needs to be filled with 1 or 0.
Business Role Replication is intended to work with an existing ERP or CRM Integration systems only. Additionally the interface requirements are all mentioned in the below URL
The XML contains SenderBusinessSystemID and here the expectation is that the value mentioned here should be the same as the business system ID in the communication system.
KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , How To