2404205 - Could not Apply to Private Postings - Error: Failed to process the Job application

SAP Knowledge Base Article - Public

2404205 - Could not Apply to Private Postings - Error: Failed to process the Job application

Symptom

  • Candidates could not apply to a private postings.
  • Error: Failed to process the job application 

 

Environment

  • Recruiting Management

Reproducing the Issue

1. Private posting will be provided to the candidate (ex: https://careersd4.successfactors.com/sfcareer/jobreqcareerpvt?jobId=3421&company=acenvr&username=&st=1014621D56F00EAA641FC35E218DF24E27B84AC6)

2. Candidates creates an account to the career site and fills up the necessary fields

3. Experience error: Failed to to process the Job Application after submitting

 unable_to_apply.JPG

Cause

  • Job Requisition and Job Application template is not linked

Resolution

  • Even if customer has only 1 Application Template, the "Default" radio button should be enabled to avoid this issue.

2017-01-25_9-37-22.png

 

See Also

  • 2254494 - Error: Failed to process the job application - Recruiting Management

Keywords

  • Application Template
  • Failed to process the Job application
, KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors HCM Suite all versions