SAP Knowledge Base Article - Public

2403699 - Ratings in custom youcalc tile doesn't show in sorted way as how it is configured in Rating Scale

Symptom

Ratings in custom youcalc tile doesn't show in sorted way as how it is configured in Rating Scale.

For Example:

Rating Scale Configured (5 scale rating scale, the alphabet represtents the first letter of Rating Name)

1) A

2) C

3) B

4) F

5) E

Standard Tile will show it in Order A,C,B,F,E (by internalID)

Custom Tile will Show it as A, B,C,D,E (alphabetical Order)

Environment

Success Factors

YouCalc

Dashboard 2.0

Rating Scale

 

Reproducing the Issue

  • Create a custom tile on performance management domain.
  • select employee Id on X-axis and Rating on Y-axis
  • Notice that the sorting over custom tile is on alphabetical Order.

Cause

The youcalc Tile builder works on the live data and not internal ID's and hence it sorts out the value in alphabetical Order.

Resolution

Please be aware that this is an expected behaviour and is working as per design.

Keywords

Rating Scale Youcalc Custom tile , KBA , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , Problem

Product

SAP SuccessFactors HCM all versions