2403562 - Material Overview Screen Appears Blank When you Open From Return to Supplier Overview Screen.

SAP Knowledge Base Article - Public

2403562 - Material Overview Screen Appears Blank When you Open From Return to Supplier Overview Screen.

Symptom

Material overview screen appears blank when you open the product from Return to Supplier overview screen.

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center. 
  2. Go to the Returns to Suppliers view.
  3. Select the relevant Return to Supplier ID link.
  4. Return to Supplier Overview screen will open.
  5. Select the Product ID link.
  6. Material Overview screen appears blank.

Resolution

This behavior has been rectified and will be fixed in 1702 version of SAP Business ByDesign.

Please follow the below work around to view the product details:

  1. Go to the Purchase Requests and Orders work center.
  2. Go to the Return to Supplier view.
  3. Select the relevant Return ID. 
  4. Select Edit & View All.
  5. Navigate to Items tab.
  6. Here you can access the Product ID & Material Overview screen will be displayed.

Keywords

KBA , AP-PRP , Purchase Request Processing , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711