2402807 - Error "USER is invalid for X, with the index 0" returned while creating Job Requisition via Position Management

SAP Knowledge Base Article - Public

2402807 - Error "USER is invalid for X, with the index 0" returned while creating Job Requisition via Position Management

Symptom

When creating a Job Requisition via Position Org Chart (Position Management), error "USER is invalid for X,  with the index 0" is returned.

Environment

SuccessFactors Recruiting Management - Position Management Integration via oData API

Reproducing the Issue

  1. Login to SuccessFactors;
  2. Go to Company Info -> Position Org Chart;
  3. Select a Position;
  4. Create Job Requisition;
  5. Error returned: USER is invalid for X,  with the index 0

Where:
USER = Username
X = Recruiting Operator Role (More information, check the article XXXX)

Cause

Position Management uses Employee ID when creating the job req to link with the Recruiter Operator.
If Business Rules have been configured with any different value in the Mappings for Job Requisition Operator, system will prevent Job Requisition from being created with an Error.

Resolution

  1. Login to SuccessFactors;
  2. Go to Admin Center;
  3. Export User and open the UserDirectory File;
  4. Verify that in this file there are two similar rows: USERID and USERNAME;
  5. Go to Position Management Settings -> Integration;
  6. Open Business Rule configured under "Rule for Mapping Fields Between Position and Job Requisition";
  7. Ensure that Expression/Mapping is configured per screenshot below and USERID is mapped and NOT Username

2016-12-09_15-29-33_PositionManagement INT.jpg

See Also

For complete instructions on how to configure the Business Rules and Integration between Recruiting and Position Management, please refer to section "10.2.24 Integration between Recruiting and Employee Central Position Management" in Recruiting Administration Guide.
To download the latest version of the Admin Guide, please access SAP Help Portal HERE.

Additional Articles:
2388969 - Error "[field] invalid, with the index 0"_EC_RCM
2382784 - Error #INSERTED with the index 0" while creating Job Requisition from Position
2362679 - Error in creating Requisition from Position Org chart with error #INSERTED with

Keywords

KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Recruiting all versions