2402796 - Error: "Serial Number ABC already used" when Serial Number is Entered In Pick Task.

SAP Knowledge Base Article - Public

2402796 - Error: "Serial Number ABC already used" when Serial Number is Entered In Pick Task.

Symptom

While entering serial number with ID ABC for a product XYZ in the pick task you receive an error message:

Serial Number ABC already used.

Reproducing the Issue

  1. Go to Outbound Logistics work center.
  2. Navigate to Task Control view.
  3. Search for the relevant pick task and choose the Confirm button.
  4. In Confirm Pick Task screen select the product XYZ and enter the serial number ABC in Serial Numbers sub-tab.
  5. You receive above mentioned error message:

Serial Number ABC already used.

Cause

The serial number with ID ABC have been used for the same product XYZ in another line item of the same pick task.

Since you cannot ship a product with same serial number more than once in the same delivery you receive the reported error message.

Resolution

You will have to use a different serial number other than ABC for the product XYZ in the pick task.

Keywords

KBA , AP-LP , Lead Processing , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711