2402632 - Additional syntax tags which are available for SystemEnrollmentNotification in vCal template

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2402632 - Additional syntax tags which are available for SystemEnrollmentNotification in vCal template

Symptom

Admin would like to use syntax tag <SCHED_INSTRUCTIONS> in vCal template. Is this possible?

Other syntax tags available in SystemEnrollmentNotification are not working for vCal template.

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions since 1611

Reproducing the Issue

  1. Naviagte to System Admin > Configuration > Notification Templates
  2. Open SystemEnrollmentNotification in edit mode
  3. Under Vcal template use syntax tag <SCHED_INSTRUCTIONS> for DESCRIPTION. So DESCRIPTION:<ESCAPEFORVCAL value="<SCHED_INSTRUCTION/>"/>
  4. When notification is triggered, the value does not appear correctly.

Resolution

For VCAL template we can only use syntax tags that are available for VCAL (you can see the list in Syntax tags).

Other syntax tags such as <SCHED_INSTRUCTIONS/>, <&SCHD-DOMAIN>  <&SCHD-CPNT>  etc. are for SystemEnrollmentNotification and not for VCAL template.

Keywords

VCAL template, syntax tags not working,  SystemEnrollmentNotification, <SCHED_INSTRUCTIONS/>, <&SCHD-DOMAIN>, <&SCHD-CPNT> , KBA , LOD-SF-LMS-NOT , Notifications , How To

Product

SAP SuccessFactors Learning all versions