2401924 - Unable to access employee data in-spite of providing RBP

SAP Knowledge Base Article - Public

2401924 - Unable to access employee data in-spite of providing RBP

Symptom

Admin has access to view Employee views and Employee data.

1. However, when Admin searches any employee in action search, he/she doesn’t see tab elements relevant to employee’s data:

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2. When Admin searches any employee and clicks on quickcard to open profile, an Error: 'Access denied' is shown:

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3. Admin is unable to see ‘My Employee File’ link in the Homepage dropdown:

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Environment

Employee Central: RBP

Reproducing the Issue

Search for any employee in action search and click on employee's quick card to navigate to employee data.

Cause

Eventhough permission to view employee data is provided, there would be one basic permission missing which will result in this issue.

Resolution

If we do user role search, we can see that the admin can access employee’s data. However, another missing permission is causing this issue.

Below permission should be given to admin along with regular employee data permissions to avoid this issue:

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Now Admin can access user data and employee view tabs:

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Keywords

Access_denied General User Permission Live Profile Access , KBA , LOD-SF-EC-RBP , Roles & Permissions , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1611