SAP Knowledge Base Article - Public

2401723 - Unable to access lookup table with more than 5 inputs and outputs

Symptom

  •  created a lookup table with 6 or more inputs and outputs. However, when try to access the lookup table, we get below error message.

lookup_table_limit.jpg

Environment

  • SAP Successfactors Compensation

Reproducing the Issue

  • create a lookup table with more than 5 inputs and outputs.
  • Login to instance->admin center->hover over compensation tab->select action for all plans
  • All plans->look up table
  • Click on lookup table created with more than 5 inputs and outputs, we get error message as shown above in symptoms section.

Cause

  • There is a limitation on how many input and output fields the look up table can support. 5 is the max SuccessFactors support as per design.
  • If they go more than 5 it is the issue. SuccessFactors never supported more than 5 output fields.

Resolution

  • Revisit the lookup table and make sure that input and output do not exceed more than 5.

 

Note to Support Engineer:

Check internal note to fetch related Engineering Jira.

Keywords

KBA , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors HCM Core 1611