SAP Knowledge Base Article - Public

2401563 - My Classes: issue when instructor records completions

Symptom

When the instructor deletes a user from the “Mark Completions” screen, the next person on the list takes on the completion status of the individual removed.

Environment

  • Learning Management System LMS up to 1702
  • My Classes

Reproducing the Issue

  1. Open My Classes
  2. Select Users tab
  3. Select Not Recorded Learning from the new dropdown
  4. Select All participants
  5. Click Record Completions
  6. Apply a status to one person in the list.
  7. Delete the person you just changed the status for. The next person in the list inherits the status, even if that person had another status.

Please review the below video that illustrate this replication.

Media not computed.

Cause

This was identified as a defect on the environment and was resolved in the 1702 release of the application.

Keywords

Successfactors, LMS, learning, My Classes, Defect when instructor recording completions, Record Completion issue , KBA , gscbrazil_video , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Bug Filed

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611