SAP Knowledge Base Article - Public

2400328 - OnChange Business Rules not triggering on Recurring Payments and Deductions Portlet

Symptom

  • You have created a business rule and configured it with the OnChange trigger in Recurring Payments and Deductions
  • The business rule is not triggering as expected when the dependent field is changed

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Create a business rule to perform an action when the value is changed in a field in the Recurring Payments and Deductions portlet
  2. Assign the business rule to the Recurring Payments and Deductions portlet in Manage Business Configuration using the OnChange trigger
  3. Attempt to trigger the business rule

Cause

Currently, OnChange business rules are not supported by the Recurring Payments and Deductions portlet.

Resolution

The business rule trigger OnSave is supported in the Recurring Payments and Deductions portlet. Configure the business rule to use OnSave rather than OnChange trigger.

Keywords

wokring, fail, result, enhancement , KBA , LOD-SF-EC-PAY , Payment Information , Problem

Product

SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611