2399863 - Not able to select trend elements under matrix grid report in new instance

SAP Knowledge Base Article - Public

2399863 - Not able to select trend elements under matrix grid report in new instance

Symptom

  • The trend elements like Performance,Potential,Competency & Objective don't show under matrix grid report
  • Not able to select any rating element under Performance-Potential matrix and under How vs What matrix report

Environment

SuccessFactors BIZX: Succession

Reproducing the Issue

1. Go to Admin Center

2. Under Succession tab click on 'Performance-Potential matrix report' or 'How vs What matrix report'

3. Trend drop-down doesn't show any rating element

    9-box123.png

Cause

There could be many reasons for this issue, one of the common reasons for this issue is as the instance is new therefore it may be possible that no locale is selected for the instance, as below:

 

no_language_selected.png

Resolution

Select any locale/language under Change Language in Options and then you will be able to select trend elements under matrix reports

9-boxreport12.png

 

Keywords

  • trend elements in matrix report
  • rating elements in matrix report
  • matrix report
, KBA , LOD-SF-SCM , Succession Management , Problem

Product

SAP SuccessFactors HCM Core 1611