SAP Knowledge Base Article - Public

2399834 - External courses visibility in catalog search

Symptom

We have a few OCN imported External courses, we would like them to be visible on the catalog search in the standard view, however, they tend to appear only when the 'External' option is chosen in the search criteria.

How do I ensure that learner doesn't need to go through an additional step to choose 'External' to view the training?

Environment

Successfactors LMS

Learning Management System

Resolution

External courses are visible in standard catalog search view if the learners have Recommended UI display.

I.e. Navigate to System Admin -> Configuration -> User Settings -> Set User Interface Display as "Recommended" -> Click on Apply Changes button.

Now if the recommended view when users search for External courses they will be able to find without clickin on 'External' in search options.

Keywords

Catalog Search

External Courses

External course visibility , KBA , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SuccessFactors Learning 1508