When you check on the received Notification the company logo is missing
Even if you resend the logo to candidate or to yourself the company logo is missing
Success Factors Onboarding Module
Reproducing the Issue
1.) Check the received notification received. Can be notification for Corporate Representative or Candidate
2.) Try to resend the notification using a test candidate. Company logo is still missing.
Image associated with the notification is already invalid or the link has been changed
1.) Go to the Notification where the logo is missing ( see sample screenshot)
2.) Once the Notification is open, clikc source and check the link of the logo.
3.) Try to check if that link is a still live.
4.) If it's not, go to Settings > Logo Settings
5.) It there is no Logo, upload one.
6.) If there is one >right click it and select "Copy Image address" for Chrome or "Save Link As" for IE
7.) Go back to the notification and replace that link on the Notification that has a missing logo.
Company logo Logo Notification , KBA , LOD-SF-OBD-EML , Emails and Notifications , Problem