SAP Knowledge Base Article - Public

2399547 - Changing Login Failure message for inactive users

Symptom

Users with invalid or wrong password receives same message as inactive users, when trying to log in.

Environment

Learning Management System Core

Reproducing the Issue

  1. Using an active test user, try to login using a wrong password
  2. Notice the message that says the password or username is invalid
  3. On administration LMS interface, inactivate the test user
  4. Try to login with the user again and notice that the same message from step 2 is displayed

Cause

There are some labels that control the type of error message displayed on each case:

  • error.Login.User.Failed
  • error.PWS.Login.Invalid
  • error.PWS.Login.StudentNotActive

Resolution

  1. Navigate to References > Geography > Labels
  2. Search for the label ID 'error.PWS.Login.StudentNotActive' and edit it
  3. Click on Locales tab and change the message for any locales you desire

Please review below some screenshots that ilustrate these.

2016-12-02_10-50-06.png

2016-12-02_10-54-58.png

Keywords

Change Login failure Text for inactive User Inactive user receives same message as invalid user Invalid user login Inactive user login error.Login.User.Failed error.PWS.Login.Invalid error.PWS.Login.StudentNotActive , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1611