SAP Knowledge Base Article - Public

2399123 - How to reset your password in SAP Analytics Cloud

Symptom

  • You are using SAP Analytics Cloud and the default SAP Cloud Identity (ID) log on screen.
  • You need to reset your password.
  • The log on screen is similar to the one indicated in the resolution part.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP Analytics Cloud

Cause

SAP Analytics Cloud uses SAP Cloud Identity for authentication and the passwords are maintained using your e-mail.

Resolution

  1. If you forgot your password, click "Forgot password?" on the SAP Analytics Cloud log on screen.
    ForgotPassword.png
  2. Enter your e-mail address.
    OrcaPasswordReset.png
  3. If an account exists, an e-mail with a link to reset your password will be sent to your e-mail address.

Note: If the System (tenant) owner / ADMIN e-mail address can no longer be accessed, you will need to contact your SAP Account Executive (See 1660069).

See Also

Your feedback is important to help us improve our knowledge base.

Keywords

password, reset, change, forgot, activate, activation, SAP Cloud for Planning, cloudforplanning,  Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, SCI, Cloud ID, admin interface, BOC, SAC, Need Password reset for AP Cloud for Analytics for ADMIN user, Change system administrator in productive tenant, email, login, log-in , KBA , how do i reset my , changing email address boc sac , change , cloud id , e-mail , activation , forgot , tenant , email , password , reset , username , sci , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning Functionality, Planning Models , LOD-ANA-BR , Digital Boardroom (DiBo) , LOD-ANA-PR , Predictive Scenarios, Smart Predict , Problem

Product

SAP Analytics Cloud 1.0