- You are using SAP Analytics Cloud and the default SAP Cloud Identity (ID) log on screen.
- You need to reset your password.
- The log on screen is similar to the one indicated in the resolution part.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
- SAP Analytics Cloud
SAP Analytics Cloud uses SAP Cloud Identity for authentication and the passwords are maintained using your e-mail.
- If you forgot your password, click "Forgot password?" on the SAP Analytics Cloud log on screen.
- Enter your e-mail address.
- If an account exists, an e-mail with a link to reset your password will be sent to your e-mail address.
Note: If the System (tenant) owner / ADMIN e-mail address can no longer be accessed, you will need to contact your SAP Account Executive (See 1660069).
- 2757726 - Is SAC Down? Cannot access SAP Analytics Cloud (SAC)
- How to find User Assistance for SAP Analytics Cloud?
- Ask a question on the SAP Community!
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
- SAP Analytics Cloud > Learning > Guided Playlists
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